FAQ

FAQ

Philosophy and Approach

We work with students from elementary through graduate school as well as with many adults. We offer help in nearly any subject and for all of the most popular standardized tests (ACT, SAT, ISEE, SSAT, SHSAT, Regents, AP, Hunter Test, GRE, GMAT, LSAT, and MCAT). We also offer support for students who need help building organization and study skills, and we advise on admissions applications and college essays. Call or email for more details.

Tutoring is a process. It takes time for students to mature academically, as they get used to the expectations of different teachers and subject matter. Good tutoring helps students gain confidence in a course or for a test, so they walk into the classroom and feel in control. Good tutoring allows students to grasp subject matter that they couldn’t pick up for whatever reason in the larger, more impersonal setting of a school classroom. Finally, good tutoring helps students become more independent in their approach to learning. We believe an individualized approach to tutoring and the development of a mentor-student relationship are the fastest, most constructive ways to achieve these goals.

We have a great deal of teaching and curriculum-design experience in a variety of subject areas. Our tutors really know the subjects they teach! Over the years, we have established contacts with many school administrators and teachers; for some schools, we are so familiar with the curriculum that we can truly offer a personalized tutoring experience that no one else can. Our tutors also work closely with psychologists and learning specialists. We are happy to work with the specialist at your student’s school or with the evaluator who has done educational testing for your student so we can craft a unique and successful tutoring program.

Scheduling and Rates

Most tutoring takes place at students’ homes. We’re also happy to provide classroom space for tutoring at our offices in Manhattan and Bronxville or to meet remotely over Zoom or the platform of your choice. 

Our tutors are mobile. If your home is outside our typical tutoring zone, we can always arrange tutoring at a higher cost to cover travel time.

24/7/365! Please let us know your student’s availability, and we will explain your best options. 

For most academic subjects (e.g. tutoring in biology), one session (60–90 minutes) per week is usually sufficient. For more intensive work, such as organization and study skills coaching, help in more than one subject, or standardized test prep, it may be advisable to meet more than once each week. How often you should meet can generally be determined after the first session.

We offer extraordinary flexibility when you are planning tutoring sessions. All tutors are in charge of their own schedules, so you are free to make whatever arrangements you’d like with your tutor. That said, we typically recommend 90-minute sessions once or twice a week.

All of our tutors are available by phone or email if questions arise or if you need to change an appointment. Often tutors can offer remote support on short notice or an administrator can find a substitute.

Yes: Appointments that are not canceled at least 24 hours in advance will be billed in full. While we understand that sports and doctor commitments may arise rather spontaneously, our schedules are so tight that the policy is necessary because appointment slots often cannot be filled at the last minute.

All of our tutors are fantastic. Many of our tutors have advanced degrees in their fields or are working toward advanced degrees; most have numerous years of teaching and tutoring already under their belts. Some of our tutors are billed out at higher rates than others because of their seniority at Bespoke.

Mock Testing

We can provide mock testers with almost every standardized test: SAT; ACT; Lower, Middle & Upper Level ISEE; Middle & Upper Level SSAT; and SHSAT. We do sometimes administer other types of tests upon request.

Bespoke does not currently offer PSAT mock tests. We suggest that students preparing for the PSAT take a full-length SAT instead for the most complete diagnostic profile possible.

We work hard to give our students the most realistic testing experience possible. Some of the exams we use are official, released versions obtained from the test makers, while others are exams we have designed ourselves to be highly representative of the test’s content and format.

We offer mock testing every weekend and on some weekdays, including many school holidays. For the most up-to-date information, check out our Mock Test Calendar

Absolutely! We administer mock tests to students with timing, computer, booklet, and break accommodations. These must be indicated on the registration form prior to testing, and there may be restrictions on which seatings students with accommodations may register for. Extra fees may apply for accommodations other than extended time.

If testing at our office, students must wear masks the entire time they are inside. Students are welcome to bring a water bottle and are advised to bring their own calculator if their test allows one. We provide snacks and sharpened pencils.

If testing virtually, students should have their test booklet, bubble sheet, pencils, and other testing materials in front of them when they log in to the session.

Score reports are emailed to students and their tutors as PDF files three business days after the mock test date. Bespoke also offers rush scoring for a small additional charge, which enables students to receive their test results within 24 hours.

The detailed score report shows which questions a student got right and wrong. In most cases, our score reports also show the question type and difficulty. The report can also indicate where students ran out of time or were under time pressure. Our tutors use score reports to help them hone in on the topics and skills that will most help your student improve.  Families are also welcome to arrange a free consultation with our client services team to discuss mock test results.

Our proctors time and supervise mock tests via Google Meet. Up to 48 hours before the exam, we send testers and their parents a virtual testing invitation that contains the test, bubble sheet, test link, proctor’s name and email, and a troubleshooting guide. Students should print their testing materials before the session.

COVID

Yes! We have offered online tutoring to clients around the world for years, and we are proud of how closely our tutors replicate the experience of meeting in person. Click here for more information about the online tutoring process.

During the pandemic, all of our test prep classes have temporarily moved online, and we are excited to offer both in-person and remote mock testing options.

Our Manhattan and Bronxville offices are currently open for mock testing several days a week. In order to limit the number of people in the office and allow for proper social distancing, we are asking that all in-person tutoring take place at clients’ homes and all parent questions be communicated to us via phone or email. 

Only staff and registered mock testing students are allowed in our offices at this time. All persons entering an office are asked to sanitize their hands upon entry and are required to wear masks for the duration of their visits. Mock testing students are required to complete an online health questionnaire on the morning of their exam.

Offices are thoroughly cleaned during and after mock testing by both our proctors and a professional cleaning service. Windows are open whenever possible, and AC units or fans are turned on in order to maximize air flow.

To allow appropriate distancing,  our smallest classrooms seat two students and our largest classrooms seat up to six students. Proctors are stationed at the front of the office and check on each room regularly.

Yes! Some of our tutors are comfortable meeting in person at this time. Contact us for more information about specific options.

Have a question that is not answered here?

Call us at (212) 286-2227 or email us.
Our client services team is looking forward to speaking with you!